ДСТУ ISO 18788:2017 Система управления относительно процессов по обеспечению частной безопасности и охраны. Требования и руководства по применению (ISO 18788:2015, IDT)
ПІДТВЕРДЖУВАЛЬНЕ ПОВІДОМЛЕННЯ
Державне підприємство
«Український науково-дослідний і навчальний центр
проблем стандартизації, сертифікації та якості»
(З питань придбання офіційного видання звертайтесь до національного органу стандартизації
(ДП «УкрНДНЦ»))
Наказ від 31.07.2017 №201
ISO 18788:2015
Management system for private security operations —
Requirements with guidance for use
прийнято як національний стандарт
методом «підтвердження» за позначенням
Відповідає офіційному тексту
ДСТУ ISO 18788:2017
(ISO 18788:2015, IDT)
Система управління щодо процесів із забезпечення
приватної
безпеки та охорони.
Вимоги та настанови щодо застосування
З наданням чинності від 2017-08-01
Contents
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding the organization and its context
4.1.1 General
4.1.2 Internal context
4.1.3 External context
4.1.4 Supply chain and subcontractor mapping and analysis
4.1.5 Defining risk criteria
4.2 Understanding the needs and expectations of stakeholders
4.3 Determining the scope of the security operations management system
4.4 Security operations management system
5 Leadership
5.1 Leadership and commitment
5.1.1 General
5.1.2 Statement of Conformance
5.2 Policy
5.3 Organization roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.1.1 General
6.1.2 Legal and other requirements
6.1.3 Internal and external risk communication and consultation
6.2 Security operations objectives and planning to achieve them
6.2.1 General
6.2.2 Achieving security operations and risk treatment objectives
7 Support
7.1 Resources
7.1.1 General
7.1.2 Structural requirements
7.2 Competence
7.2.1 General
7.2.2 Competency identification
7.2.3 Training and competence evaluation
7.2.4 Documentation
7.3 Awareness
7.4 Communication
7.4.1 General
7.4.2 Operational communications
7.4.3 Risk communications
7.4.4 Communicating complaint and grievance procedures
7.4.5 Communicating whistle-blower policy
7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented information
8 Operation
8.1 Operational planning and control
8.1.1 General
8.1.2 Performance of security-related functions
8.1.3 Respect for human rights
8.1.4 Prevention and management of undesirable or disruptive events
8.2 Establishing norms of behaviour and codes of ethical conduct
8.3 Use of force
8.3.1 General
8.3.2 Weapons authorization
8.3.3 Use of force continuum
8.3.4 Less-lethal force
8.3.5 Lethal force
8.3.6 Use of force in support of law enforcement
8.3.7 Use of force training
8.4 Apprehension and search
8.4.1 Apprehension of persons
8.4.2 Search
8.5 Operations in support of law enforcement
8.5.1 Law enforcement support
8.5.2 Detention operations
8.6 Resources, roles, responsibility and authority
8.6.1 General
8.6.2 Personnel
8.6.3 Procurement and management of weapons, hazardous materials and munitions
8.6.4 Uniforms and markings
8.7 Occupational health and safety
8.8 Incident management
8.8.1 General
8.8.2 Incident monitoring, reporting and investigations
8.8.3 Internal and external complaint and grievance procedures
8.8.4 Whistle-blower policy
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
9.1.2 Evaluation of compliance
9.1.3 Exercises and testing
9.2 Internal audit
9.3 Management review
9.3.1 General
9.3.2 Review input
9.3.3 Review output
10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
10.2.1 General
10.2.2 Change management
10.2.3 Opportunities for improvement
Annex A (informative) Guidance on the use of this International Standard
Annex B (informative) General principles
Annex C (informative) Getting started – Gap analysis
Annex D (informative) Management systems approach
Annex E (informative) Qualifiers to application
Bibliography
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