ДСТУ ISO/IEC/IEEE 26511:2025 Инженерия систем и программных средств. Требования к распорядителям информации для пользователей систем, программных средств и услуг (ISO/IEC/IEEE 26511:2018, IDT)



ДСТУ ISO/IEC/IEEE 26511:2025
(ISO/IEC/IEEE 26511:2018, IDT)

Інженерія систем і програмних засобів. Вимоги до розпорядників інформації
для користувачів систем, програмних засобів та послуг

 
   
 
 
     
Не є офіційним виданням.
Офіційне видання розповсюджує національний орган стандартизації
(ДП «УкрНДНЦ» http://uas.gov.ua)

Contents

Foreword

Introduction

1 Scope

2 Normative references

3 Terms, definitions, and abbreviations

3.1 Terms and definitions

3.2 Abbreviations

4 Conformance

5 Managing strategy for information development

5.1 Information-development strategy defined

5.1.1 Purpose of strategy

5.1.2 Responsibility for strategic planning

5.1.3 Frequency of strategic work

5.1.4 Reporting structure

5.1.5 Compliance

5.2 Stakeholders

5.3 Manager’s strategic tasks and potential actions to support them

5.3.1 General

5.3.2 Business environment and organization situation

5.3.3 Organizational alignment

5.3.4 Product portfolio

5.3.5 Information-development organization

5.3.6 Stakeholder needs

5.3.7 User needs

5.3.8 Vision

5.3.9 Executing strategy

5.4 Key decisions

5.4.1 General

5.4.2 Information-product delivery structure

5.4.3 Intellectual property

5.4.4 Content management system

5.4.5 Staffing

5.4.6 Communication

5.4.7 Information development methodology

5.4.8 Project management

5.4.9 Information management, version and change control, and archiving

5.4.10 Establishing a long-term content life cycle policy

5.4.11 Managing distribution

5.4.12 Security and disaster recovery

5.4.13 Acquisitions

5.5 Translation and localization

6 Conducting a user needs assessment

6.1 User needs assessment defined

6.2 Components of the user needs assessment

7 Planning an information-development project

7.1 Information-development project planning defined

7.2 Developing the information-development project plan

7.2.1 Identifying project goals

7.2.2 Analyzing project scope

7.2.3 Describing users of information

7.2.4 Describing topics to be developed

7.2.5 Specifying an information reuse strategy

7.2.6 Describing accessibility requirements

7.2.7 Describing translation and localization requirements

7.2.8 Describing project deliverables

7.2.9 Identifying project tools requirements

7.2.10 Identifying quality, review, and testing requirements

7.2.11 Determining the information-development project schedule

7.2.12 Estimating the time and costs required to complete the project

7.2.13 Analyzing risks

7.2.14 Identifying information-development project team members

7.3 Developing an integrated information plan

8 Managing an information-development project

8.1 Information-development project actions

8.2 Managing the project team

8.2.1 Promoting project success

8.2.2 Establishing team communications

8.2.3 Promoting team collaboration

8.2.4 Orienting new team members

8.2.5 Managing productivity and performance issues

8.2.6 Implementing quality processes

8.2.7 Managing staff changes

8.3 Tracking project deliverables and schedule

8.3.1 General

8.3.2 Managing project planning documents

8.3.3 New development tools

8.3.4 Managing scheduling issues

8.4 Managing project changes

8.4.1 Managing change control

8.4.2 Planning and preparing for changes

8.4.3 Assessing the impact of project changes

8.4.4 Revising project estimates

8.4.5 Recalculating the project due to changes in scope

8.4.6 Maintaining quality and the project vision

8.4.7 Instigating changes

8.4.8 Discovering quality issues

8.5 Communicating with the project team and management

8.5.1 General

8.5.2 Communicating with the project team

8.5.3 Communicating with stakeholders

8.5.4 Communicating with senior management

9 Staffing and forming teams

9.1 Staffing and forming teams defined

9.1.1 Identifying and assessing required skills

9.1.1.1 Identifying, assessing, and addressing gaps in required skills

9.1.1.2 Identifying, assessing, and addressing gaps in strategic skills

9.1.2 Defining roles and responsibilities

9.1.3 Hiring and training staff

9.1.3.1 Hiring staff

9.1.3.2 Training staff

9.1.4 Outsourcing staff

9.1.5 Evaluating staff

9.1.6 Developing staff

9.1.7 Succession planning

9.2 Aligning teams with the engineering life cycle

10 Managing technical reviews

11 Managing the translation process

11.1 Translation requirements

11.1.1 Languages

11.1.2 Character sets

11.1.3 Timing

11.1.4 Deliverables

11.2 Selecting translation and localization approaches and services provider(s)

11.3 Translation cost estimates

11.4 Translation memory management

11.5 Machine translation

11.6 Translation review and quality control

11.7 Terminology management

11.8 Writing for translation

11.9 Managing the translation and localization of the user interface

11.10 Guidelines for user interface translation and localization

12 Managing final production and delivery

12.1 Final production and delivery defined

12.1.1 Final approvals

12.1.2 During production

12.1.3 At delivery

12.2 Before production time

13 Measuring content quality and user satisfaction

13.1 Measuring content quality and user satisfaction defined

13.1.1 Measuring quality defects

13.1.2 Measuring user satisfaction

13.1.3 Correcting quality defects and improving the process

13.1.4 Using user feedback to validate measurements and improve processes

13.2 Identifying predictive measurements for preventive action

14 Measuring productivity, efficiency, and cost

14.1 Importance of measuring cost, productivity, and efficiency

14.1.1 Operational costs

14.1.2 Labor costs

14.1.3 Non-labor costs

14.1.4 Translation, printing, and publishing costs

14.2 Project costs and time tracking

14.2.1 Time intervals

14.2.2 Time allocation

14.2.3 Typical activities for tracking time

14.2.4 Overtime

14.2.5 Monitoring project costs

14.2.6 Reporting project costs

14.3 Productivity measurements

14.4 Efficiency measurements

14.4.1 Content re-use

14.4.2 Content rework

14.4.3 Cycle time

15 Evaluating organization process maturity

15.1 Organization process maturity evaluation

15.2 Process Improvement

Annex A User and task analysis

Annex B Project plan example

Annex C Translation management

Bibliography