ДСТУ ISO/IEC/IEEE 26514:2025 Инженерия систем и программных средств. Проектирование и разработка информации для пользователей (ISO/IEC/IEEE 26514:2022, IDT)
ДСТУ ISO/IEC/IEEE 26514:2025
(ISO/IEC/IEEE 26514:2022, IDT)
Інженерія систем і програмних засобів. Проектування
та розроблення інформації для користувачів
Не є офіційним виданням.
Офіційне видання розповсюджує національний орган стандартизації
(ДП «УкрНДНЦ» http://uas.gov.ua)
Contents
Foreword
Introduction
1 Scope
2 Normative references
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions
3.2 Abbreviated terms
4 Conformance
5 Information management process
5.1 General
5.2 Planning the information-development project
5.3 Managing the information-development project
6 Information architecture and development
6.1 Project requirements, objectives, and constraints
6.2 Audience and task analysis
6.3 Development
6.4 Review
6.5 Prototypes and drafts
6.6 Content management during development
6.7 Translation considerations in design and development
6.8 Final assembly and review
6.9 Packaging
6.10 Release
6.11 Updating and maintenance
6.12 Version control and change control
7 Information quality
7.1 General
7.2 Correctness
7.3 Consistency
7.4 Comprehensibility
7.5 Conciseness
7.6 Minimalism
7.7 Accessibility
8 Structure of information for users
8.1 Overall structure
8.2 Modularity
8.3 Structuring by function
8.4 Information model
8.5 Structure of conceptual information
8.6 Structure of instructional information
8.7 Structure of reference information
8.8 Structure of commands
8.9 Structure of troubleshooting information
8.10 Structure of error messages
8.11 Glossary of terms
8.12 Structure of printed information for users
8.13 Structure of online information for users
8.14 User-generated content
8.15 Application programming interfaces (API)
8.16 Frequently asked questions (FAQ)
8.17 Chatbots and voice response systems
9 Format of information for users
Annex A Content of a style guide for information for users
Annex B Style of translated and localized information for users
Bibliography
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