ДСТУ ISO 10393:2019 Отзыв потребительских товаров. Руководства для поставщиков (ISO 10393:2013, IDT)

ДСТУ ISO 10393:2019
(ISO 10393:2013, IDT)

Відкликання споживчих товарів. Настанови для постачальників

 
 
 
 
     
Не є офіційним виданням.
Офіційне видання розповсюджує національний орган стандартизації
(ДП «УкрНДНЦ» http://uas.gov.ua)

Contents

Foreword

Introduction

1 Scope

2 Terms and definitions

3 Purpose and principles

4.1 General

4.2 Policy

4.3 Documentation and record keeping

4.4 Regulatory requirement

4.5 Expertise required to manage a recall

4.6 Authority for key decision

4.7 Training and recall simulation

5 Assessing the need for a product recall

5.1 General

5.2 Incident notification

5.3 Incident investigation

5.4 Assess the risk

5.5 Traceability

5.6 Product recall decision

6 Implementing a product recall

6.1 General

6.2 Initiate the recall action

6.3 Communication

6.4 Implement the recall

6.5 Monitor and report

6.6 Evaluate effectiveness

6.7 Review and adjust recall strategy

7 Continual improvement of recall programme

7.1 General

7.2 Reviewing the recall

7.3 Corrective actions to prevent reoccurrence

Annex A (informative) Hazard and risk evaluation

Annex В (informative) Examples of product recall posters and press releases

Annex C (informative) Product recall checklist

Annex D (informative) Improving recall effectiveness — Examples

Bibliography