ДСТУ EN ISO 9241-20:2022 Эргономика взаимодействия человека и системы. Часть 20. Эргономический подход к доступности в серии ISO 9241 (EN ISO 9241-20:2021, IDT; ISO 9241-20:2021, IDT)

ДСТУ EN ISO 9241-20:2022
(EN ISO 9241-20:2021, IDT; ISO 9241-20:2021, IDT)

Ергономіка взаємодії людини та системи. Частина 20.
Ергономічний підхід до доступності в серії ISO 9241

 
     
Не є офіційним виданням.
Офіційне видання розповсюджує національний орган стандартизації
(ДП «УкрНДНЦ» http://uas.gov.ua)

Contents

Foreword

Introduction

1 Scope

2 Normative references

3 Terms and definitions

4 Accessibility and ergonomics of human-system interaction

5 Ergonomic principles in the ISO 9241 series supporting accessibility

5.1 General

5.2 Principles from ISO 9241-171

5.2.1 Suitability for the widest range of use

5.2.2 Equitable use

5.2.3 Robustness

5.3 Principles from ISO 9241-110

5.3.1 Suitability for the user's tasks

5.3.2 Self-descriptiveness

5.3.3 Conformity with user expectations

5.3.4 Learnability

5.3.5 Controllability

5.3.6 Use error robustness

5.3.7 Approachability

5.4 Additional specialized principles in the ISO 9241 series

5.4.1 Principles from ISO 9241-112

5.4.2 Principles from ISO 9241-400

5.4.3 Principles from ISO 9241-500

5.5 Principles of human-centred design from ISO 9241-210

6 Accessibility-focused design activities within projects

6.1 General

6.2 Activities and their inputs

6.3 User input to activities

6.4 Understand and identify the users and the context of use

6.4.1 Scoping

6.4.2 The importance of users

6.4.3 User groups

6.4.4 Requirements specification

6.5 Produce solutions to meet the user requirements

6.5.1 High-level approach

6.5.2 Developing the solution

6.5.3 Detailed design decisions

6.5.4 Evaluation as design progresses

6.5.5 Iteration

6.6 Evaluation

6.6.1 Evaluation from the earliest stages

6.6.2 Focus on evaluation from the user's perspective

6.6.3 Iteration and feedback

6.6.4 Conformity assessment

Annex A (informative) Major sources of international-level accessibility guidelines

Bibliography